How we work

1. Reach Out

Let us know about what type of trip you're thinking out taking. Click on "Start Planning" to enter information about your trip. Don't worry if you don't have answers for everything, it's just meant to be a starting point.

While this is the general flow, every trip planning experience is custom. Reach out today and we can see what value a travel advisor can bring to your travel goals.

2. Let's Chat - Complementary Initial Consultation

We'll schedule a time to talk about further details and get to know each other. We'll chat about past trips you enjoyed or disliked to better understand your style as well as discuss your budget for the trip, including accommodation standards (luxury, mid-range, budget), the type of transportation you prefer, and any activities or experiences you want to include. We'll end the call with a discussion of planning fees, if applicable, and we'll move on to the next step once those have been sorted.

3. Trip Research and Proposal

After gathering your input, we will research options, including flights, accommodations, tours, activities, and transportation as appropriate. We will present you with one or more proposals for review. These proposals will outline different aspects of the trip, including accommodation options, activities, travel routes, and any special offers or perks that we can provide.

4. Refining the Itinerary

Once you receive the proposal, you’ll have the opportunity to provide feedback. This is the time to discuss changes, like swapping hotels, adding or removing activities, extending your stay, or adjusting your budget. We will refine the itinerary based on your feedback until you're fully satisfied. You will approve proposal and then provide the information needed for all travelers and credit card authorization as appropriate. This is all handled securely.

5. Booking and Confirmation

Once the itinerary is finalized, Calluna Travel will handle all bookings, including flights, accommodations, transfers, tours, and any special arrangements. You’ll receive confirmations and an updated itinerary with all the details and contact information.

6. Pre-Trip Preparation

We will provide any necessary travel documents (e.g., e-tickets, hotel confirmations, vouchers). We will also give you important information such as destination guides, visa requirements, vaccination info, packing tips, currency advice, and any local tips specific to your destination.

7. Go on Your Trip!

Hopefully everything goes smoothly, but if not, we'll provide resources and support for resolving issues that may arise.

8. Post-Trip Follow-Up

After your trip, we will welcome you home and follow up to hear about your experience. This step helps us learn what went well and what could be improved for future travel as well as customize future trips based on your preferences and experiences.